Two sleeping cats

Pinewood Veterinary Practice Limited

Vets in Leyland, Lancashire

4.6 rating

Pinewood Veterinary Practice Limited – Vets in Leyland

AI Overview

Generated from publicly available data sources; may not fully represent the broader set of reviews.

Pinewood Veterinary Practice Limited, located in Leyland, is a well-regarded veterinary clinic with a Google Maps rating of 4.6 stars from 152 reviews. This high rating, supported by a substantial number of reviews, indicates a generally positive reputation among pet owners.

The clinic is praised for its compassionate and professional staff, as highlighted by reviewers like Yasmine Langford and Caitin Western. Yasmine appreciated the clinic's understanding and affordability during her visit with a nervous dog, while Caitin noted the helpfulness of the receptionist and the straightforward, caring approach of the vets. Similarly, Ashleigh Conroy commended the long-standing, attentive service she has received for her cats, emphasizing the responsiveness of the staff, particularly a receptionist named Sandra.

However, Pinewood Veterinary Practice has received criticism as well. Two reviews, notably from Denise and Anon ymous, express dissatisfaction with specific interactions. Denise criticized the clinic for a lack of empathy from the receptionist when seeking urgent care for her dog. Anon ymous shared a distressing experience involving a misdiagnosis by a vet named Sophie, leading to severe consequences for their dog, Molly. These negative experiences underscore the importance of clear communication and thorough diagnostic practices.

Overall, Pinewood Veterinary Practice is perceived positively by the majority, with a few significant exceptions. The practice seems committed to caring for animals with compassion and professionalism, though there are areas for improvement, particularly in handling emergency situations and ensuring accurate diagnoses.

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