Pendle Pet Care Limited, operating as Stanley House Veterinary Group in Colne, is a well-regarded facility known for its comprehensive veterinary services, including emergency care available outside regular hours. The clinic also serves as a training ground for veterinary nurses, highlighting its commitment to professional development within the field.

The clinic boasts a notable Google rating of 4.6 stars based on 545 reviews, indicating a generally high level of customer satisfaction. This substantial number of reviews suggests reliability in the rating, with many clients appreciating the professionalism and compassion of the staff. Specific praise is often directed towards individuals like Chloe, Leanne, and vet Rory, who are noted for their attentive and informative care.

However, while most feedback is positive, there are occasional criticisms. One recent review highlighted organizational issues, such as delays in test results and perceived overcharging for services compared to local competitors. Another review described a particularly distressing experience involving post-operative complications and subsequent poor record-keeping, which underscores the importance of thorough and accurate communication in veterinary practice.

Pricing transparency is surfaced through a specific mention of a £285 charge for an Animal Health Certificate, which was significantly higher than a competitor's fee of £150. This disparity suggests that potential clients may benefit from comparing prices for certain services.

Overall, Stanley House Veterinary Group appears to be a reputable clinic with a strong emphasis on emergency care and client communication, though like any practice, it may benefit from addressing specific concerns related to pricing and administrative consistency to enhance overall client satisfaction.